We will treat you like one of the family, whether you like it or not. Should you have any problems with your items or shopping experience, call us at 618-667-1548 or e-mail us: email@example.com and we will get you taken care of.
NGDRB/Ratwear will accept returned items, with receipt, within 30 (thirty) days of purchase date, as long as items have not been worn, soiled, washed, exposed to cigarette (or ANY kind of) smoke.
Any glassware will be replaced within 2 (two) weeks of purchase with receipt and return of proof of shipping damage. There will be a $5 restocking fee for all returns that are not due to mistakes by NGDRB/Ratwear.
Mail all returns to: NGDRB/Ratwear 407 Beltline Rd. Collinsville, IL 62234
The Boss did want me to remind you that you did buy this stuff from the "trunk of a car". He also thought I should mention all returns are handled by Frankie "Fishfood" Floratzco and Carmine "Concrete Shoes" Clamarattie. They have an office down by the river where they "process" all returns or complaints (if you know what I mean). OK. Enough said.
Shipping/Processing: After you place your order, please allow 2 (two) weeks for delivery.